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Exchange
At Life is Beautiful by Tejal Kothari, we take pride in crafting every piece with love and care. Each product is made-to-order or handcrafted in limited batches, which is why we follow a strict policy regarding exchanges and returns.
1. No Returns or Refunds
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As most of our products are made-to-order, we do not offer returns or refunds once an order is placed.
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Please ensure that you review product details, measurements, and care instructions carefully before confirming your purchase.
2. Exchange Eligibility
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Exchanges are considered only in the case of damaged, defective, or incorrect products received.
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You must notify us within 24 hours of receiving the product with clear Videos & Images while Unboxing the product and a description of the issue.
3. Exchange Process
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Write to us at [Insert Email] or WhatsApp us at +91 93218 28076 within 24 hours of delivery.
- Once approved, the item must be returned unused and in its original packaging within 7 days.
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Exchanges are subject to stock availability. If the product is no longer available, we may offer store credit or a similar alternative.
4. Non-Exchangeable Items
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Customized or personalized products
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Items bought on sale or part of promotional offers
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Fragile items (such as glassware or ceramics) once accepted in good condition
5. Shipping for Exchanges
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Customers are responsible for shipping the item back to us unless the item was damaged/incorrect.
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If eligible, replacement shipping will be covered by us.
Note:
Each item is handcrafted and slight variations in color, print, or finish are natural features of artisanal production. These are not considered defects.
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