Exchange

At Life is Beautiful by Tejal Kothari, we take pride in crafting every piece with love and care. Each product is made-to-order or handcrafted in limited batches, which is why we follow a strict policy regarding exchanges and returns.

1. No Returns or Refunds

  • As most of our products are made-to-order, we do not offer returns or refunds once an order is placed.
  • Please ensure that you review product details, measurements, and care instructions carefully before confirming your purchase.

2. Exchange Eligibility

  • Exchanges are considered only in the case of damaged, defective, or incorrect products received.
  • You must notify us within 24 hours of receiving the product with clear Videos & Images while Unboxing the product and a description of the issue.

3. Exchange Process

  • Write to us at [Insert Email] or WhatsApp us at +91 93218 28076 within 24 hours of delivery.
  • Once approved, the item must be returned unused and in its original packaging within 7 days.
  • Exchanges are subject to stock availability. If the product is no longer available, we may offer store credit or a similar alternative.

4. Non-Exchangeable Items

  • Customized or personalized products
  • Items bought on sale or part of promotional offers
  • Fragile items (such as glassware or ceramics) once accepted in good condition

5. Shipping for Exchanges

  • Customers are responsible for shipping the item back to us unless the item was damaged/incorrect.
  • If eligible, replacement shipping will be covered by us.

Note:

Each item is handcrafted and slight variations in color, print, or finish are natural features of artisanal production. These are not considered defects.